Refund and Return Policy

At AyurMart, customer satisfaction is our priority. Please read our Refund and Return Policy carefully before making a purchase.

1. Eligibility for Refunds/Returns

  • Products can be returned or exchanged within 7 days of delivery, provided they are unused, unopened, and in their original packaging.
  • Perishable items, discounted products, and personalized orders are not eligible for returns.

2. Process for Returns

  • Contact our support team at [Insert Contact Email/Number] within 7 days of delivery.
  • Provide your order details and reason for return.
  • Our team will guide you through the return process and provide a return shipping label (if applicable).

3. Refunds

  • Refunds will be processed within 7-10 business days of receiving the returned product in its original condition.
  • Refunds will be issued to the original payment method.

4. Shipping Costs

  • Return shipping costs are the customer's responsibility unless the product was damaged or incorrectly shipped.

5. Damaged or Defective Items

  • In case of damage during transit or manufacturing defects, contact us within 48 hours of delivery with photographs as proof.